As An Approved Motor Body
Repairer We Commit To The Following:
" We will perform all body and paint services in accordance with the guidelines specified by the
specific vehicle manufacturer. We will only use genuine parts for all repairs
if the warranty by the manufacturer has not
expired. We guarantee that all work performed shall be free of defects in material and workmanship and paintwork for a period equal to the
outstanding new vehicles OEM warranty. We guarantee that, in
respcet of paintwork, the work will be free from defects for a
To be the preferred
Automotive Body Repairer in the Vaal Triangle.
We are committed to:
1. Rendering a professional service of outstanding quality that
value for money to our customers.
2. Rendering a timely service to our customers while keeping
3. Conducting our business with integrity and honesty within the
work of factory
4. Establishing a work climate that will ensure optimal utilization
our human potential
by developing and empowering our employees
to stimulate and acknowledge good
Honesty, Integrity, Quality, Service
Our Brokers are most important to us and an integral part of our business. Just as Insurers and their brokers have
a partnership and an example of business symbioses, we too strive towards reinforcing that relationship on a daily
basis. We believe that the strengthening of this relationship can only provide a better service to our
We endeavour to treat our customers in a manner that we would like to be treated. This starts with looking after
their possessions (vehicles) in a manner that also reflects this belief. If a car enters our premises for repair
work, the seats, floor mats and steering wheel will always be shielded by plastic covers, preventing the car from
getting dirty or possible damage.
We make use of an independent company that measures our customer satisfaction level by giving us an customer
satisfaction index (CSI). We have online access to our CSI and we monitor this index very closely. We have managed
to keep this index in the 90% + over the last year.
We will also be able to use this new site as a delivery and collection depot for Avis and
Europcar. According to my knowledge, the Avis car depot in Vanderbijlpark has closed, we only have an Avis depot in
Vereeniging. But we have an Europcar depot fasility around the corner from Multispray.
We are on the approved panels of most of the insurance companies, including Santam, Mutual
& Federal, Zurich, Miway, Outsurance, ABSA etc. We are very proud of these approvals and the fact that we
are able to work for these insurance companies. We believe that this business is built on the reputation we have
established over the past 40 years. A big part of our business is repeat business and referrals from satisfied