Home

As An Approved Motor Body Repairer We Commit To The Following:

" We will perform all body and paint services in accordance with the guidelines specified by the specific vehicle manufacturer. We will only use genuine parts for all repairs if the warranty by the manufacturer has not expired. We guarantee that all work performed shall be free of defects in material and workmanship and paintwork for a period equal to the outstanding new vehicles OEM warranty. We guarantee that, in respcet of paintwork, the work will be free from defects for a lifetime."

Vision

To be the preferred Automotive Body Repairer in the Vaal Triangle.

 

Mission

 

We are committed to:

1.     Rendering a professional service of outstanding quality that

        represents good value for money to our customers.

2.     Rendering a timely service to our customers while keeping them

        satisfied and informed.

3.     Conducting our business with integrity and honesty within the frame

        work of factory standards.

4.     Establishing a work climate that will ensure optimal utilization of

        our human potential by developing and empowering our employees

        in order to stimulate and acknowledge good performance.

 

Values

 

Honesty, Integrity, Quality, Service

 

 

Our Brokers

Our Brokers are most important to us and an integral part of our business. Just as Insurers and their brokers have a partnership and an example of business symbioses, we too strive towards reinforcing that relationship on a daily basis. We believe that the strengthening of this relationship can only provide a better service to our customers. 

Our Customers  

We endeavour to treat our customers in a manner that we would like to be treated. This starts with looking after their possessions (vehicles) in a manner that also reflects this belief. If a car enters our premises for repair work, the seats, floor mats and steering wheel will always be shielded by plastic covers, preventing the car from getting dirty or possible damage. 

We make use of an independent company that measures our customer satisfaction level by giving us an customer satisfaction index (CSI). We have online access to our CSI and we monitor this index very closely. We have managed to keep this index in the 90% + over the last year. 

 

We will also be able to use this new site as a delivery and collection depot for Avis and Europcar. According to my knowledge, the Avis car depot in Vanderbijlpark has closed, we only have an Avis depot in Vereeniging. But we have an Europcar depot fasility around the corner from Multispray.

Insurance Panels

We are on the approved panels of most of the insurance companies, including Santam, Mutual & Federal, Zurich, Miway, Outsurance, ABSA etc. We are very proud of these approvals and the fact that we are able to work for these insurance companies. We believe that this business is built on the reputation we have established over the past 40 years. A big part of our business is repeat business and referrals from satisfied customers. 


 

 

Visitors 

 

Towing

We provide a towing service on a 24/7 basis.


 084 605 1326

Towing services 

Navigation

Testimonials
 

 

 

Mens is altyd so geneig om oor alles te kla maar ek wou hierdie e-pos al lankal gestuur het. 

Ek het al a paar keer te doen gehad met Francois – werkswinkel bestuurder. 

Hy is beslis n aanwins vir enige besigheid. Hy is baie vriendelike, profesioneel en betroubaar. 

Het my heeltyd op hoogte gehou met my voertuig asook met die reparasies agterna. 

Deel asb hierdie e-pos met hom – dis tog lekker om soms op die skouer geklop te word. 

 

Vriendelike groete 

 

Denise van Rooyen"

16 October 2018 

 

"Graag wil ek julle bedank vir julle flinke en uitstekende diens. 

 

Sedert dag een wat ek my voertuig ingebring vir ‘n kwotasie tot en met vanoggend wat ek dit kom afhaal het, het ek net flinke en vriendelike diens gekry.

 

Ek het dieselfde dag by 2 ander instansies ook kwotasies gekry, maar die  eerste indrukke wat ek gekry het by Multispray het vir my baie beteken.

 

Jy het ‘n uitstekende span mense!!!"

- Mev A van Wyk -

 

 

 

 

 

 

 

 

 

 

Designed by www.earletech.co.za